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Contact Us

Last updated: Aug 24, 2025

We're Here to Help

Have questions, feedback, or need support? We'd love to hear from you. Choose the best way to reach us based on your needs.

General Support

Our support team is committed to helping you get the most out of DocsForAI. Whether you're just getting started or you're an experienced user, we're here to assist.

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM (CET)
Saturday - Sunday: Limited support for urgent issues

Contact Methods

General Support

Questions about using DocsForAI, account issues, or general inquiries

Response:Within 24 hours

Technical Issues

Bug reports, technical problems, or service outages

Response:Within 12 hours

Feature Requests

Ideas for new features, improvements, or product feedback

Response:Within 48 hours

Business & Sales

Enterprise plans, partnerships, or business development

Response:Within 24 hours

Response Times

We strive to respond to all inquiries promptly. Response times may vary based on the complexity of your question and current support volume.

< 12h
Critical Issues
Service outages, security
< 24h
General Support
Account, billing, how-to
< 48h
Feature Requests
Ideas, feedback, suggestions

Tip: For faster resolution, please include relevant details like your account email, error messages, and steps to reproduce the issue.

Business Inquiries

Interested in DocsForAI for your organization? We'd love to discuss how our AI-powered documentation solution can benefit your team.

Enterprise Solutions

  • Custom deployment options
  • Volume pricing and discounts
  • Advanced security and compliance
  • Dedicated support and training
  • API access and integrations

Partnerships

  • Technology integrations
  • Reseller partnerships
  • Educational discounts
  • Non-profit programs
  • Developer ecosystem

Quick Help

Before reaching out, check if your question is answered in our frequently asked questions.

Still have questions?